Sure, we have insurance service. You need prior validation for which is very important that you share the following with us in order to confirm the service:
Please, check your package and indicate the anomalies you detect, call 800 999 1949 to file a claim.
There are two options, we explain below:
Cash customer: Your pricing executive in charge will be sharing this information with you.
Credit customer: Your credit and collection contact at the branch in your city will be sending you all the information related to this topic.
Of course yes, we will gladly share what you need:
If you are a credit customer who is already part of our family in Paquetexpress (our domestic service), you only need:
For new clients:
PXGL can provide you with the customs agency service, once we have your quote confirmation, we can automatically work on your shipment and we will send you your taxes during the export and import process.
If you want to know them in advance before approving an operation, it is a service that has a cost, in case you want to know it you can call 800 999 1949.
We do not have this option yet.
We share with you the list of non-transportable merchandise and the one that is subject to validation.
LINKWe recommend you consult this with a company dedicated to this matter, our main axis is logistics accompanied by import and export dispatches.
We are very clear that the most important thing for you is for us to take care of your merchandise and that is why you will always have communication with a person from the traffic area who will give timely follow-up to your shipment and will let you know all the details of your shipment.
They are approximate, especially when it comes to consolidated LTL services. There are many factors that we cannot control, especially when we are in a customs process.
Sure, we can help you with your shipments. Canada, USA, Mexico
We can do services without the need to touch Mexico, we can help you.
It depends on the mode of service:
Consolidated service: up to 1.9 meters
Dedicated services: 2.2 meters
It depends on the mode of service:
Consolidated service: up to 2 tons
Dedicated Services: Subject to review.
The packaging is at the expense and risk of the sender, so it is very important to consider all measures according to the type of merchandise you wish to send.
Of course, we have accounts to receive payments from abroad.
Mexican pesos and dollars, we only need to know which type of currency is your preferred to share bank details.
Of course! We always look for the best for you, so when you need a quote you will be working hand in hand with an advisor who will send you an economic proposal together with its transit time, leave it in our hands, we will advise you.
Being a freight forwarder, it is not required to generate a CCP for the services provided as a transport coordinator, however, in cases in which the services are performed by means of its own transport, PXGL will have to perform a CFDI with CCP.